As we begin this millennium, the ISO 9000 family of quality management system standards has been updated to reflect a more modern understanding of quality. Originally the ISO 9000 standards were thought to be primarily a technical discipline. Today, an increasing interest in these quality standards by more non-traditional organizations has created the need to revise ISO 9000 to ensure that the needs of users around the world are met. ISO 9000:2000 represents the first major revision to the quality standards since its initial issue. Written by individuals that actually contributed to the development of the revisions, ISO 9001:2000 Explained, Second Edition is the perfect companion to the new standard. Featuring the exact text of the ANSI/ISO/ASQ Q9001-2000 standard, it will help clarify the changes in presentation, terminology, format, and requirements to quality professionals in any industry.